Travel Risk Management Maturity Model

Conducting a TRM3™ Self-Assessment can help you determine which TRM3 maturity level best describes your organization's travel risk management program and where you should focus your time and resources to move your program to the next level. This self-assessment will identify maturity of the organization based on a set of key process areas (KPAs) that are required to implement and support a successful program - in this case, a TRM program.

 

It should be noted that TRM3 is a model and not a process. The model describes the characteristics of an effective TRM program, while each KPA addresses the specific processes required to implement the program. The TRM3 can help guide efficient, effective improvement across multiple process disciplines within an organization.

 

This self-assessment will take approximately 45 minutes to complete. You do not have to complete it all at once and you can start with any category right after you have completed a set of demographic questions. It was also designed to be updated, giving you the flexibility to come back and update your answers and see how your program has moved along with new initiatives at your organization.

 

If you have any questions or technical difficulties, please contact Paul Yachnes (pyachnes@gbta.org) for assistance.

 
TRM3 Key Performance Areas (KPAs):
  1. Policy & Procedures (26 Questions) -
    Documented guidelines, rules and responsibilities of those operating under an organization that specifically addresses travel-related risks, safety and security.

  2. Education & Training (13 Questions) - An organization’s most important approach and tool for preventing and mitigating risk for all organizational stakeholders (i.e. travelers, crisis response teams, risk management leadership).

  3. Risk Assessment  (19 Questions)-
    Evaluating the potential risks associated with activities, events, locations and processes.

  4. Risk Disclosure  (13 Questions)-
    Efficient distribution and provision of all relevant risk exposures to potentially impacted parties, and how an organization handles it.Risk Mitigation – How an organization effectively plans and manages processes to avoid or mitigate critical incidents or travel-related risks.

  5. Risk Mitigation   (19 Questions)-
    How an organization effectively plans and manages processes to avoid or mitigate critical incidents or travel-related risks.

  6. Risk Monitoring   (20 Questions)-
    How an organization stays abreast and informed of relevant potential threats to travelers 24/7.

  7. Response & Recovery  (18 Questions)-
    How an organization provides resources and support in the event of a critical incident.

  8. Data Management   (37 Questions)-
    The methods by which an organization organizes, protects and uses sensitive data to keep it confidential and effectively useful in the process of TRM.

  9. Notification  (17 Questions)-
    The mechanism and method for how an organization informs applicable stakeholders and affected parties in the process of managing or mitigating risk.

  10. Program Communication  (10 Questions)-
    The methods and means by which an organization communicates the program to its stakeholders and travelers.

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TRM3™ is a trademark of iJET International, Inc.
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